Managed IT Services

 

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On-Site Installation, Support, and IT Management

As IT networking becomes more strategic and critical in impacting your bottom line, customers look to Gotham Cloud to decrease IT complexity and drive Return on Investment (ROI). For many organizations, Gotham Cloud solutions can be more secure, predictable and scalable than on-premises solutions.

 

Gotham Cloud provides businesses and organizations with a variety of managed service options which are customizable to fit your specific needs and budget. We have certified engineers experienced with the most complex networks and have solutions from the top network suppliers.

We understand the strengths and weaknesses in each technology category and match that to your specific vertical. We have significant experience in the Legal, Financial, Hospitality, Real Estate, Non-profit, Logistics, Enterprise, Retail, Healthcare, Insurance, Government, Education and Software verticals.

Managed Routers and Firewalls

Let Gotham Cloud manage your network’s firewalls and routers. We are certified resellers of Fortinet, Cisco, Palo Alto and VeloCloud and have built hundreds of networks utilizing the latest technology in IT Networking. We will proactively manage your network 24/7/365 and provide remote and on-site support as needed. Our network monitoring software will proactively open trouble tickets and our engineers will resolve issues before you would even report them.

Desktop Support

Gotham Cloud can provide desktop support for your users. Whether you want to outsource IT support completely or just relieve your IT team from the difficult task of end user support, we can provide a cost-effective solution that often times is less expensive than the cost of internal resources. The majority of desktop issues can be resolved remotely and within minutes of opening a trouble ticket. We also offer optional on-site support and hardware replacement options.

Disaster Recovery and Business Continuity

Hackers, cyber-terrorists, natural disasters and manmade disasters are no match for Gotham Cloud. Consolidate your hardware infrastructure or become completely hardware independent with a virtual disaster recovery and business continuity solution from Gotham Cloud. We will provide you with a custom recovery plan in a seamless, secure redundant environment at a fraction of the cost of traditional disaster recovery on-premises solutions.

Unified Communications (UC) and Collaboration

Allow on-site and remote users to collaborate seamlessly between devices and platforms with Unified Communications. VoIP, mobility, video-conferencing, instant messaging, bring-your-own device (BYOD), collaboration, and presence technologies can all work together seamlessly in the cloud…with the right solution and implementation from Gotham Cloud.

Infrastructure as a Service (IaaS)

Reduce IT complexity, obsolescence, and costs by moving your IT infrastructure to a virtual environment. Virtualizing your colocation, disaster recovery, and storage infrastructure in public, private or hybrid Clouds can make organizations more manageable, secure, and scalable at a much lower cost. We have data centers available throughout the United States and packages that will meet any budget.

Migrate to the Cloud - IT as a Service (ITaaS)

Focus your time and budget on IT strategy by migrating your more tactical IT responsibilities to the Cloud. ITaaS means your helpdesk, security, software updates, mobile device management, monitoring and management can all be managed by trained specialists in the Cloud. ITaaS reduces capex, puts transparency around your financials and ensures predictability around cash flow.